Membership Assistant - Yankee Air Museum

Classification:                    Part-time, non-exempt, up to 25 hours/ week

Department:                      Development

Reports To:                         Director of Membership & Air Adventure Fulfillment

Revised:                              April 12, 2019

Wage:                                   $14/hr

OVERVIEW

Founded in 1981, the Yankee Air Museum focuses on military aviation through exhibits, educational programming, and historic aircraft.  The Museum also encompasses the Air Adventure program which provides physical experiences on national treasures such as the Boeing B-17G Flying Fortress. Yankee Air Museum also puts on one of the country’s premier airshows, known as Thunder Over Michigan. For more information on Yankee Air Museum, visit www.yankeeairmuseum.org

POSITION SUMMARY

Responsible for clerical duties in the department including data entry, filing, ordering office supplies, mailing, etc. Handles several large mailing campaigns throughout the year.  Assists with membership renewal, acquisition programs, and supports the Air Adventure program. Maintains a presence and promotes memberships at select Museum activities.

ESSENTIAL JOB FUNCTIONS

• Clerical responsibilities related to membership, group tours, and Air Adventures

• Assist with membership activities including direct mail, benefits, acknowledgements, online fundraising and calendar of events

• Support printing large scale mailing; insert, label, and mail printed materials

• Address member inquiries through email and telephone within 24 hours

• Assist with regular reporting. Analyze statistical reports for all membership fundraising activities and revenue

• File membership information

• Assist staff on membership software systems and support front desk point-of-sale system

• Work with the Manager to coordinate and implement strategies to increase sales and upgrades to enhance on-site member service

• Order supplies for the office

• Assists the department Manager with projects as needed

JOB QUALIFICATIONS

Necessary Education or Work Experience

• Bachelor’s degree preferred

• Experience in a marketing, development, membership, sales or non-profit management preferred

Required Knowledge and Skills

• Ability to develop productive relationships with members/donors/clients and internal staff

• Excellent computer skills for management and processing membership and registration (DonorPerfect or comparable, Word, Excel, PowerPoint)

• Excellent planning and organizational skills

• Excellent written and oral communication skills

Other Qualifications/Requirements:

• Weekend and evening work required

PHYSICAL DEMANDS AND WORK ENVIRONMENT

Must be able to remain in a stationary position the majority of the time. Constantly operates a computer and other office productivity machinery such as computer, printer, phone, and mailing machinery. The position requires frequent communication with Museum customers; must be able to exchange accurate information in these situations. The employee must occasionally lift and or move up to 30 pounds. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

HOW TO APPLY

Applications will be accepted and reviewed until the position is filled. For best consideration, please submit a resume, cover letter, and three professional references (that are not related to you).

Submit applications to:

Kevin Walsh

Yankee Air Museum

47884 D St

Belleville, MI 48111

OR

Kevin.walsh@yankeeairmuseum.org

DISCLAIMER

The above statements are intended to describe the general nature and level of work being performed by people assigned to this position. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel. The Museum will make reasonable accommodations to enable individuals with disabilities to perform the essential functions of the position.


Posted on the MMA website 4/15/2019.

  
 The Michigan Museums Association is supported in part by an award from the Michigan Council for Arts and Cultural Affairs and the National Endowment for the Arts.

Michigan Museums Association       313-334-7643       PO Box 5246, Cheboygan, MI 49721      lcbrisson@michiganmuseums.org

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