Visitor Experiences Workshop (Rochester Hills Museum at Van Hoosen Farm)

A museum visitor’s experience does not begin at the entrance to an exhibit or the beginning of a public program, and it does not end when he or she walks out the door.  The time a person spends at a cultural institution is just one phase of how he or she engages with and processes what that institution has to offer. 

The MMA Visitor Experiences workshop is intended to help museum professionals, board members and volunteers look at the entire process of how visitors experience their institution.   Workshop participants will come away with resources and tools to apply to their own institution and improve the experiences of visitors there. 

Included will be a look at the large body of research about how visitors experience museums, activities to better understand the engagement of audiences and methods for better understanding visitor experiences at your museum.

The workshop will be led by Sarah Waters from the Thunder Bay National Marine Sanctuary and Lisa Craig Brisson from the Michigan Museums Association.

Cost includes coffee in the morning, lunch and materials.

Registration

Members:  You must log in first to be able to register at the Member price. Please contact the MMA office if you need assistance.

Cancellation Policy: Cancellations must be made by the registration deadline to receive a refund.